Frequently Asked Questions & Glossary of Terms

Here are a few of the questions we get the most, along with a 
glossary of terms. If you do not see what you are looking for please
reach out to us via phone (800) 806-3639, email Info@CertSimpleUSA.com,
or chat using the green chat bubble in the lower right corner of the page..

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  • Forgot password / How do I change my password?

    Our team is always ready to help you with changing your password, recovering your password, or with support and assistance on getting set up and logged in for the first time. For help with logging in or for password support, send us an email at taxcerts@CertSimpleUSA.com or give us a call at (800) 806-3639