FAQ

Frequently Asked Questions & Glossary of Terms

Here are a few of the questions we get the most, along with a 
glossary of terms. If you do not see what you are looking for please
reach out to us via phone (800) 806-3639, email [email protected],
or chat using the green chat bubble in the lower right corner of the page..

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  • WHO IS A MORTGAGE OFFICER?

    Also commonly referred to as a Loan Officer, or Mortgage Loan Originator, this is a representative of the lender who helps borrowers through the application process. The individuals typically get paid by the borrower via "upfront" fees for processing your loan, or via commission "on the back," which a borrower ultimately pays with a higher interest rate.