FAQ

Frequently Asked Questions & Glossary of Terms

Here are a few of the questions we get the most, along with a 
glossary of terms. If you do not see what you are looking for please
reach out to us via phone (800) 806-3639, email Info@CertSimpleUSA.com,
or chat using the green chat bubble in the lower right corner of the page..

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  • How do I cancel an order?

    You can cancel an order through our portal, through an integration, or by sending an email to taxcerts@CertSimpleUSA.com .  For assistance on how to cancel an order and/or for support with setting up an efficient process to cancel orders, give us a call at (800) 806-3639.