FAQ

Frequently Asked Questions & Glossary of Terms

Here are a few of the questions we get the most, along with a 
glossary of terms. If you do not see what you are looking for please
reach out to us via phone (800) 806-3639, email [email protected],
or chat using the green chat bubble in the lower right corner of the page..

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  • How do I check the status of my report?

    You can log in to our portal to quickly and easily check the status of an order. You can also send an email to  [email protected] or call (800) 806-3639 to obtain the status of an order.   You can also call or email us if you need to rush an order.