FAQ

Frequently Asked Questions & Glossary of Terms

Here are a few of the questions we get the most, along with a 
glossary of terms. If you do not see what you are looking for please
reach out to us via phone (800) 806-3639, email [email protected],
or chat using the green chat bubble in the lower right corner of the page..

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  • What Is An Elevation Certificate?

    A certificate determine the premium rate and the appropriate flood insurance plan for properties located in a high-risk flood zone (A, AE, V, VE, etc.) This isn’t a survey but is typically performed by professional surveys, or it can also be done by an engineer or architect.